Delete your account

You can delete your Rosy Home account and its data at any time. There are two ways to do it.

From inside the app

1. Open Rosy Home and go to Settings.
2. Tap Account.
3. Tap Delete account.
4. Confirm. You will be asked to re-enter your password or re-authenticate with Google or Apple.

The deletion starts immediately and you are signed out on every device.

By email

If you cannot access the app, email privacy@rosyhome.app from the address on your account with the subject line “Delete my account”. We will verify the request and confirm when it is done, within 30 days and usually much sooner.

What gets deleted

• Your account record and login credentials
• Your display name and email address
• Households you created, and all lists, items, chores, and schedules in them
• Your push notification tokens
• Your membership in any household you joined

What is kept, and for how long

• Shared household content. If you were a member of a household someone else created, the lists and chores in it belong to that household and remain for its other members. Your name is removed from them.
• Crash and analytics records. Aggregate diagnostic data is retained for up to 14 months and is no longer linked to you or your account.
• Records we must keep. Anything we are required to retain by law, for as long as the law requires.

Everything else is removed from our production systems within 30 days and purged from encrypted backups within 90 days.

This cannot be undone

Deletion is permanent. We cannot restore an account or its content once the process has completed, so export anything you want to keep first — email us and we will send you your data.

For the full picture of what we collect and why, see our Privacy Policy.